Job Description
Genesis10 is currently seeking a System Operations Engineer for a contract position with a Global Financial Institution located in Charlotte, NC, Tempe, AZ or Chandler, AZ. This is a 12+ month contract opportunity.
The System Operations Engineer is a critical member of the Technology Operations command center, providing 24/7 production support for consumer-facing and internal applications in a high-availability environment. This team operates as the first line of defense for production incidents, with a strong focus on event monitoring, incident triage, proactive remediation, and coordination across application and platform support teams.
Responsibilities:
- Act as a frontline production support engineer within a 24/7 Mission Control or Command Center environment
- Continuously monitor application and infrastructure dashboards to identify events, alerts, and performance degradation