Job Description
Emergency Response System Specialist/Trainer
Salary: £40-£50k
Mainly home-based but travel to clients sites will be required (Cambridge, Nottingham, Derbyshire, Yorkshire).
This is a fantastic experience to evolve a new role and make it your own. Due to continued growth, our client is looking for an application support specialist to support our customers and contribute to service excellence as primary point of contact for their client’s Emergency Response Solution.
This role has a major emphasis on training, train the trainer but also proving 1st line support. You will be the superuser and own the sharing of knowledge to clients/end users.
Some of the Key Responsibilities
* Act as key interface between customers, technical teams, and product team providing Functional Support & Incident Management
* Design and deliver training sessions (remote and on-site)
* Adapt training content to different user profiles
* Pro...
Salary: £40-£50k
Mainly home-based but travel to clients sites will be required (Cambridge, Nottingham, Derbyshire, Yorkshire).
This is a fantastic experience to evolve a new role and make it your own. Due to continued growth, our client is looking for an application support specialist to support our customers and contribute to service excellence as primary point of contact for their client’s Emergency Response Solution.
This role has a major emphasis on training, train the trainer but also proving 1st line support. You will be the superuser and own the sharing of knowledge to clients/end users.
Some of the Key Responsibilities
* Act as key interface between customers, technical teams, and product team providing Functional Support & Incident Management
* Design and deliver training sessions (remote and on-site)
* Adapt training content to different user profiles
* Pro...