Job Description
General Description
Administers, coordinates application changes, manages, and supports the applications to ensure their correct performance.
Essential Duties and Responsibilities
- Responsible for administering the applications assigned.
- Validates application usability and monitors system stability, ensuring that all operational tasks run error-free and application performance is optimal.
- Manages recurring procedures of the applications.
- Keeps up-to-date documentation of all application procedures.
- Collaborates in the coordination of annual certifications for the assigned applications.
- Analyzes new requests and other application-related investigations.
- Manages incidents to ensure they are reported and documented.
- Ensures each incident is analyzed and diagnosed and its root cause is found.
- Recommends n...