Job Description
A little bit about the role...
We’re currently recruiting for a Systems Support Analyst , who will join our team based in our Takeley offices and be responsible for the maintenance, modernisation, and improvement of its internal systems. It’s a great opportunity for an individual who wants to assist in driving forwards our system landscaping to meet our future business requirements.
The successful candidate will be responsible for but not limited to the following:
- Be the first point of contact providing 1st & 2nd line support.
- Patch management of the systems.
- Document the company’s environments and software packages configurations.
- Assist in managing the change management process including:
- Document application process for future maintenance and upgrades.
- Communicate to the user base for upgrades, shutdowns, outages etc.
- Conduct unit/regression testing.
- Provide UAT scripts ...