💼 Full-Time Position

Systems Support Engineer

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Altera Digital Health (India) LLP
📍 Pune, Maharashtra, India
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Location
Pune, India
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Posted
May 23, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

 Job Summary:

We are seeking a dedicated and detail-oriented Systems Support Engineer to join our IT operations team. The successful candidate will be responsible for monitoring and maintaining the performance of critical systems, ensuring the uptime and availability of applications and infrastructure. This role involves working with monitoring tools such as AppDynamics (AppD), LogicMonitor, and Azure Monitor, as well as monitoring SQL databases, Windows servers, and Internet Information Services (IIS). The Systems Support Engineer will provide L1 and L2 support while ensuring compliance with service level agreements (SLAs).

Key Responsibilities:

  • Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor.
  • Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation.
  • Oversee the functionality and performa...