Job Description
Tai Ffres Neighbourhood Coach & General Needs Neighbourhood Officer (Shared Role) Reporting to: Tai Ffres Manager and Senior Neighbourhood Officer Purpose of the Role This is a newly developed, shared, hybrid role responsible for delivering both intensive neighbourhood coaching and housing management within our bespoke young persons service, Tai Ffres, alongside a role in our Neighbourhood Team providing project-based general needs neighbourhood and tenancy management. The post holder will provide a visible, proactive, and person-centred housing management service, supporting customers across Tai Ffres and our Neighbourhood services to sustain their occupation contracts, manage risks, resolve anti-social behaviour and tenancy breaches, and build skills needed to live independently. The role combines hands-on tenancy coaching, safeguarding and multi-agency working with robust tenancy enforcement and estate management, ensuring safe, sustainable communities and positive outcomes for cust...