Job Description
Do you have a passion for helping people and delivering outstanding service? If you’re a strong communicator who thrives under pressure and enjoys solving problems, we want you on our team!
Location
Penang
Working Hours
- Monday – Friday: 9:00 AM – 10:00 PM (rotational)
- Weekends: 9:00 AM – 6:00 PM
Work Mode
WFH (1 month)
Qualifications
- Bachelor’s Degree in any field
- Taiwanese & English proficiency (spoken & written)
- Minimum 6 months of customer support experience (any industry)
- Strong communication & customer service mindset
- Problem‑solving & critical thinking ability
- Able to stay professional and calm under pressure
- Open to feedback & continuous improvement
- Computer literate; typing speed ≥40 WPM, accuracy ≥90%
Responsibilities
- Deliver excellent customer service via phone & email ...