Job Description
Description
You Have:
4-5 years of experience working in a customer service preferred
Demonstrated ability to effectively communicate with customers in a fast-paced environment, with proven success
Depth of prior experience with high volume calling
Demonstrated aptitude to learn new technology is required, with proven success
Excellent knowledge of Microsoft Office programs
Demonstrated ability to follow instructions, follow call scripts, and adhere to defined processes, while using independent judgement when deviation from standard needed
Advanced communication skills (verbal, written)
Experience working with Salesforce.com or similar CRM required
Demonstrated ability to multi-task, prioritize, and manage time effectively
You Will
Manage high volume of customer contacts ...