Job Description
TaskUs Molino is hiring! If you're ready to kickstart your career or take it to the next level, this is your moment! You may apply ONSITE or VIRTUAL.
Campaign: Onsite, Non-Voice
Job Requirements
- At least High School graduate both Old and New Curriculum graduates are accepted
- With or without BPO experience
- Newbies accepted
- This is ONSITE role.
As a Teammate (Customer Service Representative), your responsibilities are to:
- Receive inbound and/or place outbound calls.
- Provide accurate and timely responses via email and live chat support channels.
- Filter content from the client's website.
- Perform data and research functions.
- Provide support through known basic troubleshooting techniques.
- Manage and resolve customer complaints.
- Identify and elevate priority issues.
- Route calls to the appropriate resource when necessary and...