Job Description
Dynata’s Team Lead, Account Manager is responsible for overseeing a team of Account Manager ensuring efficient workload distribution, high-quality quote execution, and seamless collaboration across teams. This role involves managing escalations, coaching team members, driving process improvements to enhance efficiency, and serving as a key liaison between sales and project management. The Team Lead collaborates closely with sales, project management, and other departments to streamline workflows and support business objectives. Strong leadership, problem-solving, and communication skills are essential for success in this role.
****This role is based in Cebu, but will work EMEA hours. 3PM-12AM Phils time
Key Responsibilities:
Leadership
Train and develop Account Manhgers to improve their efficiency and expertise in quote preparation
Conduct regular team huddles, 1-1s, and team meetings to provide coaching, ...