Job Description
The Team Lead is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:
- Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed
- Identifies and develops internal candidates for Team Leader positions
- Treats employees with respect and dignity and regularly recognizes and rewards employees
- Complies with all state and federal labor laws and regulations
- Manages daily activities to achieve excellence in restaurant operational performance
- Holds restaurant team accountable for con...