Team Lead, Customer Service

Standard (Mon-Fri)

Office

At Thermo Fisher Scientific, we are seeking an experienced Team Leader to support our Customer Care Manager/Senior Manager in leading the Customer Service team based in our Singapore Shared Service center. Operating within our Supply Chain and Commercial Operations function, you will assist in day-to-day leadership and operations in a rapid, fast-paced environment while serving as a trusted business partner to commercial and functional teams.

Your key responsibilities (including but not limited to):

• Support the Manager in leading, motivating, coaching, and supervising the Customer Care Team
• Assist with hiring and on-boarding of new employees
• Support and conduct team meetings and one-on-one sessions with direct reports under Manager's guidance
• Be an effective Change Agent who leads by example and handles periods o...