Job Description
POSITION TITLE:
Team Lead - Client Services, Order Management
ABOUT THE ROLE
As the Team Lead, Client Services, you will play a crucial role within Client Services, overseeing the day-to-day operations of the Order Management team while contributing to strategic client initiatives. Your role will encompass not only the execution of order management tasks but also leadership and coordination among team members to ensure seamless and timely operations. The Team Lead, Client Services will work within a client-facing capacity, providing exemplary client service and addressing concerns or inquiries regarding orders. Collaboration with various cross-functional teams will be essential to the smooth operations of overall global client services at Deluxe. This role will report to the manager
PRIMARY RESPONSIBILITIES
- Lead, mentor and manage a team of order management specialists (AC, Sr ...