💼 Full-Time Position

Team Lead – Fiduciary Operations Billing team

🏢
MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
📍
Location
Kuala Lumpur, Malaysia
📅
Posted
June 25, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description:

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Team Lead – Fiduciary Operations Billing team

Serve as a first-level leader overseeing the daily operations of a dedicated support team. You will ensure that established protocols, schedules, and service levels are consistently met while fostering an environment that promotes high-quality work and exceptional client service.

We will count on you to:

  • Lead, mentor, and motivate the Billing team to achieve operational excellence and meet performance targets.
  • Manage daily workflows, ensuring adherence to company policies, service level agreements, and quality standards.
  • Act as a primary point of contact for escalated clien...