Team Lead, Process Documentation & Delivery

A management consulting firm is seeking a Team Lead in Manila to drive process documentation and manage a team of analysts. This role involves overseeing documentation activities, engaging with stakeholders, and producing key deliverables. Candidates should have 5-7 years in process documentation or business analysis, with at least 2 years in leadership roles, alongside proficiency in process mapping tools like Visio or Lucidchart. The position offers a hybrid working environment and is ideal for those with a background in Shared Services or BPO.
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