💼 Full-Time Position

Team Lead Vendor Help Desk

🏢
talabat
📍 Maadi, Cairo Governorate, Egypt
📍
Location
Maadi, Egypt
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

The PST Team Lead is responsible for overseeing and driving the performance of a team of Account Executives managing Talabat’s longtail restaurant portfolio. This role will ensure the successful engagement, growth, and retention of accounts through high-impact coaching, performance management, and operational execution. The Team Lead will also play a critical role in embedding self-serve capabilities across the portfolio and driving adherence to internal processes and KPIs.

  • Lead, coach, and develop a team of Account Executives to deliver on portfolio-level targets, including GMV growth, engagement, order volume, and vendor satisfaction.
  • Monitor team performance and pipeline activities through regular reporting and provide strategic guidance to drive performance improvement and operational efficiency.
  • Act as an escalation point and advisor for complex partner situations, supporting Account Executives in unlocking growth and r...