Job Description
Purpose of the Role
As our Dis-Chem Life Team Leader - Combined Sales, you will be responsible for leading, coaching, and motivating a team of Call Centre Agents to deliver exceptional customer experiences, meet sales targets, and uphold compliance standards. You will create an environment where agents can thrive, balancing people leadership, operational excellence, and hands-on support to ensure every agent can succeed and every customer receives trusted advice.
This is a role for a leader who is customer-obsessed, and passionate about growing people and performance.
Role Summary
The Team Leader will oversee daily operations of a team of Call Centre Agents. You will manage sales performance, compliance, customer service, and team culture, ensuring alignment with Dis-Chem Life’s values and objectives.
Benefits
- Career growth opportunities within Dis-Chem Life.
- Exposure to Sou...