Job Description
About Concentrix:
A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Website: http://www.concentrix.com
Role: Team Leader
About Role: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Essential Functions/Core Responsibilities:
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance wi...