Job Description
Job Summary
The Team Leader – Admission Counseling is responsible for leading a team of admission counselors, ensuring achievement of admission targets, improving lead conversion rates, maintaining counseling quality, and delivering an excellent student and parent experience throughout the admission process.
Key Responsibilities
- Team Management & Leadership : Lead, mentor, and motivate a team of admission counselors.
- Conduct daily huddles, performance reviews, and coaching sessions.
- Manage team productivity, attendance, and engagement.
- Admissions Target Achievement : Drive monthly, quarterly, and annual admission targets.
- Monitor individual and team conversion performance.
- Develop strategies to maximize enrollments and revenue.
- Lead Management & Conversion: Ensure proper lead allocation and follow-up.
- Track inquiry-to-admission conversion ratios. <...