Job Description
SUMMARY:
Job Overview
Neo Brokers is seeking a responsible, organised, and proactive Night Shift Team Leader to oversee night operations and manage a team of staff. The successful candidate will be responsible for supervising employees, ensuring operational efficiency, maintaining service levels, and addressing any incidents or issues that arise during the shift.This role requires strong leadership skills, the ability to work independently, and a commitment to maintaining high operational and customer service standards.
POSITION INFO:
Key Responsibilities
Staff and Team Management Supervise and lead night shift staff while ensuring adherence to company policies and procedures Assign duties to employees based on roles, skills, and operational needs Train new and existing staff through monitoring the completion of training modules and development activities Monitor staff performance, p...