💼 Full-Time Position

Team Leader

🏢
Enshored Inc.
📍 pasig, metro manila, Philippines
📍
Location
pasig, Philippines
📅
Posted
May 30, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

  • Manageanddirectthedailyactivitiesofthecallcenteragents,includingcreativeresourceplanningandimplementingcallcenterstrategiesandoperations.
  • Provideoperationalguidance.Train,coach,monitor,recognize,support,andpromotedisciplineinanygivensituation.
  • Providemeaningfulcareerandprofessionaldevelopmentforassignedexpertsinpartnershipwithleadershipdevelopmentstaff.
  • ProvideacareerpathfortheAdvisorswhowouldliketolevelupthroughaneffectiveandcomprehensivetrainingplan.
  • Carryoutneeds,assessments,andperformancereviewstoofficers.
  • Setandmeetperformancetargetsforefficiencyandquality.
  • EnsurethattheServiceDeliveryprocessesandteamaremeetingEnshoredandclient-specificKPItargets.
  • Pr...