Job Description
Work at the heart of operations—leading a team while partnering across functions to deliver best-in-class service.
As a Tool Service Center (TSC) Team Leader, you will combine technical expertise with people leadership. You will lead a team of around five technicians, focusing on their development, motivation, and performance to build a high-performing team.
You will work closely with cross-functional teams, including Customer Service, Logistics, Marketing, and Sales, to deliver best-in-class after-sales service. You will also contribute to internal projects to drive continuous improvement.
In addition, you will act as a process expert for Greater China, supporting the Regional Process Manager in enhancing operational processes and driving operational excellence across the region.
What You'll do