Job Description
Dollarama is hiring a full‑time permanent Team Leader at its Toronto, ON location. This role involves leading and supervising store associates, maintaining visual merchandising standards, and ensuring excellent customer service in a high‑volume retail environment.
Responsibilities
- Lead and supervise store associates, providing guidance and support
- Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments
- Ensure excellent customer service standards are met
- Conduct manager‑on‑duty tasks: daily breaks, time and attendance
- Implement and maintain visual merchandising standards based on company strategy
- Address customer complaints and resolve issues promptly
- Ensure store safety and cleanliness standards are met
- Perform cash management, store opening and closing duties as needed
- Participate in the inventory process
- Participate in employ...