💼 Full-Time Position

Team Leader - Travel Account (Pooling)

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Concentrix
📍 Davao, Davao Region, Philippines
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Location
Davao, Philippines
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Posted
June 02, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Candidate Profile:

  • With at least 1-3 years of experience as a Team Leader
  • Amenable to work onsite in Davao Abreeza
  • Preferably with Travel and Hospitality account experience
  • Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Ability to mentor, coach, and provide direction to a team of employees
  • Willingness to work a flexible schedule



What's in it for you?

  • Day 1 HMO
  • Competitive Compensation
  • Career Growth



Essential Functions/Core Responsibilities:

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organiza...