💼 Full-Time Position

Team Leader

🏢
Alpha BPO
📍 Umhlanga, KwaZulu-Natal, South Africa
📍
Location
Umhlanga, South Africa
📅
Posted
June 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Introduction

We are seeking a motivated admitted attorney to assume a dynamic leadership role within a fast-paced legal environment. In this position, you will shape team performance, empower colleagues, and drive exceptional results.

If you are enthusiastic about leading from the front and making a tangible impact, this is an opportunity for you to take ownership and thrive.

Key Responsibilities


  • Supervise File Handlers, managing performance, workloads, and attendance effectively.
  • Drive financial performance through diligent billing oversight.
  • Lead team engagement, productivity, and ensure compliance with contracted hours.
  • Provide training, coaching, and conduct regular performance reviews.
  • Support recruitment activities and collaborate closely with the Management Team.
  • Conduct file reviews and audits to maintain high-quality case management standards.

E...