Job Description
Responsibilities
- Manage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs.
- Motivate team member with individual recognition via sales results, customer experience results, métier management and customer relationship management.
- Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts.
- Ensure teams receive proper training regularly to develop customer experience, product knowledge, selling skills and other skills for personal development.
- Set up weekly briefing with the team to reinforce the communication with the staff sales and to the management team.
- Ensure image and grooming standards are professional, reflective of the brand adhering at all times to the company guidelines.
- Proven ability to deliver comm...