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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
General
- Know the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes for the outlet(s) assigned.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Checks daily mise-en-place, cleanliness and set-up before service.
- Administers requisitions: food store, beverage store etc.
- Maintains logbook.
- Welcomes guests and assists in seating procedures.
- Supervises and participates in serving food & beverage according to standards.
- Assists the Host/ess in organizing reservations and table assignments.
- Establishes and maintains strong customer relationships and actively promotes repeat business.
In Room Dining
- Sets up In-room Dining service area on time before service and according to standards.
- Takes In-room Dining orders, ...