💼 Full-Time Position

Tech Service Specialist VII

🏢
Manitowoc
📍 Shady Grove, Pennsylvania, United States
📍
Location
Shady Grove, United States
📅
Posted
June 19, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Technical Service Specialist VII provides second level parts research, order fulfillment, and technical service support to Manitowoc Country Organizations and third-party Distributors, as well as escalation for issues which exceed the capabilities of a Technical Service Specialist V or VI. Technical Service Specialist VII may also support department management in developing less experienced employees, providing training as needed to distribution, and may be cross trained to provide parts support to multiple product lines or to provide both parts and technical service support for a single product line. 

Requirements:

  • Respond to contact center phone calls and customer service tickets
  • Timely quotation response and proactive follow-up
  • Participate in training and professional development activities, including technical training classes
  • Support after hours calls
  • Support development of new internal Technical Service Specialists and di...