Job Description
We are looking for a TechBar Engineer to work for a global company on an initial 3 month contract. The role maybe extended or go permanent. This is a full onsite role 9am till 5.30pm Monday to Friday.
Job Purpose
The TechBar Engineer provides onsite technical support to approximately employees in London. This role also includes support for other EMEA locations. The engineer acts as the first point of contact for technical issues, ensuring partners can perform their roles effectively using company equipment. The TechBar is inspired by Apple Genius Bar and Microsoft walk-up support models, emphasising customer-centric service, proactive engagement, and high accountability.
Key Responsibilities
Partner Support
* Provide first-line technical support via walk-ups, calls, emails, and Teams chat.
* Act as liaison between partners and the team.
* Support macOS, Windows, and basic application troubleshooting.
Equipment Ma...