Job Description
Position Summary
The Technical Specialist provides dedicated support to assigned sales specialists and territories, ensuring exceptional customer service before, during, and after orthopaedic procedures. Reporting to the Technical Specialist Supervisor, this role works closely with Sales, Customer Service, Logistics, and Healthcare Professionals to coordinate instrumentation, implants, and workshop materials within the assigned territory. As a member of the Trauma team, the Technical Specialist is required to support surgical cases in the operating theatre and participate in an on‑call roster, including after‑hours, weekend, and public holiday coverage.
Key Responsibilities- Provide technical support to surgeons and operating theatre staff during orthopaedic procedures.
- Develop and maintain in‑depth knowledge of the company’s orthopaedic product portfolio and instrumentation.
- Ensure all surgical instruments and implants are complete, clean,...