Job Description
Drive security outcomes as a Technical Account Manager for eSentire. Focus on AI-powered security while ensuring customers maximize value from the Atlas AI MDR platform in a hybrid model.
As a vital technical authority at eSentire, you will lead a portfolio of customers, partnering with an Account Manager for commercial success. Your role emphasizes technical guidance, onboarding, and incident response while monitoring account health and facilitating platform optimization. Work in a diverse environment that thrives on innovation and mutual respect in cybersecurity.
Key Responsibilities: • Lead customer onboarding and optimization of technical stacks • Serve as the primary technical advisor and contact point • Proactively monitor account health and mitigate risks • Deliver technical check-ins, reviews, and recommended optimizations • Manage technical escalations and incident communications
Requirements: • 4+ years in technical account management or cybersecuri...
As a vital technical authority at eSentire, you will lead a portfolio of customers, partnering with an Account Manager for commercial success. Your role emphasizes technical guidance, onboarding, and incident response while monitoring account health and facilitating platform optimization. Work in a diverse environment that thrives on innovation and mutual respect in cybersecurity.
Key Responsibilities: • Lead customer onboarding and optimization of technical stacks • Serve as the primary technical advisor and contact point • Proactively monitor account health and mitigate risks • Deliver technical check-ins, reviews, and recommended optimizations • Manage technical escalations and incident communications
Requirements: • 4+ years in technical account management or cybersecuri...