Job Description
The Job
Join us! The GoFundMe Pro team is searching for a Technical Account Manager (TAM) to support the adoption, performance, and technical success of our Enterprise nonprofit customers.
In this role, you will act as a trusted technical advisor and strategic partner, helping organizations implement, integrate, and optimize their use of the GoFundMe platform. You will work cross‑functionally with Sales, Product, Engineering, and Support teams to ensure customers successfully deploy solutions, navigate change, resolve technical challenges, and drive meaningful fundraising outcomes.
Key Responsibilities
- Lead Complex Projects & Drive Outcomes
- Own end-to-end delivery of customer initiatives, including integrations, migrations, and new product rollouts
- Manage project timelines, dependencies, and stakeholders across both customer and internal teams
- Drive accountability and momentum to ensure projects are delivered...