Job Description
We are seeking a results-driven Technical Account Manager to build and maintain strategic customer relationships while driving the successful adoption and optimization of enterprise technology solutions. The ideal candidate will provide technical guidance, lead onboarding and enablement initiatives, and align customer success strategies with business objectives to deliver measurable value. This role requires strong collaboration with cross-functional teams to resolve technical challenges, enhance customer satisfaction, and identify opportunities for account growth, renewals, and long-term partnership success.
What you'll do:
- Strategic Customer Engagement & Relationship Management
- Serve as the primary post-sales technical and success contact for a portfolio of strategic customers.
- Build and maintain strong relationships with customer stakeholders at all levels (executives, IT, OT, engineering, and end users)...