Job Description
About the Company
Our client is a Malaysian-based fintech company offering innovative payment solutions focused on recurring billing and subscription management. Their platform enables businesses to automate collections, manage subscriptions efficiently, and process direct debit transactions seamlessly. With robust integrations across multiple payment gateways, they help businesses improve cash flow and enhance overall customer experience.
About the Role
The Technical Account Manager (TAM) will act as the key technical liaison between the company and its clients, ensuring successful onboarding, integration, and ongoing support. This role requires a strong blend of technical expertise and client management skills to deliver a seamless customer experience.
Key Responsibilities
- Serve as the main technical point of contact for assigned client accounts
- Manage client onboarding, implementation, and int...