Job Description
Technical Account Manager (TAM) – Managed Services
Be the bridge between technology, people, and outcomes.
We’re looking for a Technical Account Manager (TAM) to lead service delivery for a long‑standing, strategic Managed Services client. This is a high‑impact leadership role where you’ll sit at the intersection of technology, service delivery, and client partnership —ensuring services run smoothly today while continually improving how they’re delivered tomorrow.
What You’ll Do
- Own technical service delivery: act as the primary technical delivery lead for the account, accountable for ensuring services are delivered reliably, securely, and in line with agreed commitments.
- Be the calm, confident point of contact during both business‑as‑usual operations and complex issues.
- Lead and continuously improve service outcomes: oversee day‑to‑day service delivery, proactively manage risks and resolve issue...