Job Description
Overview
Technical Advisor - Bilingual (English & French)
Join our dynamic Customer Support Department as a Technical Advisor, where you'll play a pivotal role in providing exceptional technical support and guidance to our valued customers. As the first point of contact, you'll utilize your expertise to address a wide range of product-related inquiries, from installation and troubleshooting to configuration and compatibility. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about technology, we invite you to apply and become an integral part of our team.
About the Team
The Customer Support Department at StarTech.com provides technical and pre-sales support to StarTech.com partners and individual end users around the world. Our Technical Advisors access to over 4000 active products, and opportunities to periodically contribute to team or cross-departmental projects, gaining not only a broad view of our organizatio...