Job Description
AI Voice Agent Operations Specialist for US Home Services SaaS
Remote from Philippines
Salary: $2,000 USD/month (121K PHP)
Step into the role that keeps NaiL's voice AI running. NaiL builds AI voice agents for home services, and we're looking for an operator to work directly with George, the founder.
You will run live AI voice agents that actively book jobs and revenue every day. You will dig into calls, logs, and configs, and make careful prompt and config changes with dev tools. Every agent you touch is someone's revenue, so the work matters and the feedback loop is immediate.
If you're the kind of person who chases a problem to its root cause and fixes it with a steady hand, this role was built for you.
MUST HAVES:
- 2+ years in a technical operations, technical support, or production support role for a SaaS platform.
- Hands-on experience reading and t...