Job Description
Technical Consultant
Reference: JHB -KK-1
Our client, a top-tier software partner implementing and supporting Service Management, Operation Management, Risk Management, and Contract Management solutions in South Africa and globally, is looking for a Technical Consultant to join their team.
Duties & Responsibilities
Duties include:
- Co-deliver design thinking workshops with customers and account teams
- Communicate concepts effectively to technical and non-technical audiences
- Transform future state designs into prototypes, refining through customer validation
- Develop prototypes with a focus on reusability
- Synthesize and publish engagement solution stories and artifacts
- Hands-on experience in responsive web development
- Continually self-educate on ITSM and CLM capabilities
- Scope, document, and design solutions based on customer needs
- Provide high-level...