💼 Full-Time Position

Technical Customer Service Specialist (Danish-speaking)*

🏢
FH Collective Academy
📍 Lisbon, Lisbon, Portugal
📍
Location
Lisbon, Portugal
📅
Posted
June 24, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Technical Customer Service Specialist (Danish-speaking)

Location: Lisbon, Portugal (On-site)
Start Date: 28 May 2026
Schedule: Rotational shifts (Mon–Sun)

  • Monday to Friday: 08:00 – 20:00
  • Saturday & Sunday: 08:00 – 17:00
    Days Off: 2 rotational days
    Contract: Full-time

About the Role

Join an international technical support team in Lisbon, assisting Danish-speaking customers with product and service-related inquiries. This role is perfect for candidates who enjoy problem-solving and working in a dynamic environment.

What You'll Do

  • Provide technical support to Danish-speaking customers
  • Troubleshoot issues and guide users step-by-step
  • Handle inquiries via phone, email, or chat
  • Ensure high customer satisfaction and resolution quality
  • Document cases accurately in in...