Job Description
Troopr Labs | Remote | US Hours / Night Shift | 1-3 Years | Full-Time
Product: Enjo.ai — Enterprise AI for Service & Support Automation
About Troopr Labs
We build AI products for modern enterprises. ~30-person team. Bootstrapped and profitable. Our products are used by 100,000+ users at companies like Starbucks, Netflix, Snowflake, and Spotify.
Enjo is an AI-first support automation platform for employee and customer support — including AI Agents, AI Answers, AI Ticketing, AI Actions, and enterprise-grade support workflows.
The Role
You will own customer success after implementation: onboarding, adoption, customer health, first-level technical support, escalations, retention readiness, and ongoing value realization.
This is not a sales role and does not carry a sales target.
We're looking for someone who can go deeper than relationship management. You should be able to under...