💼 Full-Time Position

Technical Customer Support Advisor

🏢
The Sherwin-Williams Company
📍 Bolton, England, United Kingdom
📍
Location
Bolton, United Kingdom
📅
Posted
June 16, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

This position is part of the P&M EMEAI Technical Customer Support team.

To provide an excellent level of technical support to the customer and internal colleagues on the use of our products to ensure customer satisfaction.

  • Respond to telephone and email enquiries in relation to technical questions on our product line with a target enquiry response time of 24 hours
  • Ensures a professional and courteous response to all customers (external and internal)
  • Provide prompt and accurate information to customers, field sales staff and other internal customers upon request in relation to technical aspects of a product or coatings specification
  • Participate in customer meetings including specifiers and architects
  • Provide detailed technical specifications to satisfy customer needs
  • Provide technical information on request to internal and external customers
  • Utilise effectively for all enquiries feeding into projects
  • Continual devel...