Job Description
Requirements:
1-3 years of experience in Customer Service and/or Technical Support︉︂︋︁︈︈︄︇ ︂︆︄︃ ︁︁︎︌ ︈︂︇︍ ︈︆︅️︊︄︈︌︊︎︂︎
High School Diploma (or equivalent) with a willingness to learn through on-the-job training
Experience in using or supporting Microsoft Windows and PC hardware and software
Demonstrated strong verbal, written, and listening skills
Strong work ethic with the ability to meet quality, productivity, and attendance metrics
High level of professionalism with a keen focus on customer satisfaction
English knowledge (advanced) is a must;
French must be the second language (advanced) needed for the bilingual skill request
Schedule is M - F, business hours, fully remote
As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to del...