Job Description
Position Overview
Dicetek LLC is seeking an experienced Technical Design Reviewer to oversee solution verification and integration readiness for an enterprise‑grade Contact Center program. The role involves reviewing system architecture, ensuring compliance with design standards, and validating integrations across platforms such as Genesys, CRM, AI/NLP systems, and cloud environments. The ideal candidate will act as a client‑side technical authority, ensuring that all solutions meet functional, security, and interoperability requirements.
Job DetailsCountry: UAE City: Dubai Industry: IT and Services Function: Systems Analysis/Design Salary: monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full‑time
Key Responsibilities Design Verification and Technical Review- Genesys platform setup and multichannel enablement
- CRM integration and data flow design
- AI and NLP platforms such as Kore.ai and Ope...