💼 Full-Time Position

Technical Engineer

🏢
Tata Consultancy Services
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 01, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title

Technical Engineer

Key Responsibilities

  • WOS (Warehouse Operation System) Technical Support
    • Deliver end to end technical support for the WOS system, ensuring reliable performance and a positive user experience.
  • Incident & Problem Management
    • Manage standby support, respond to customer reported issues, and drive timely resolution of incidents and problems.
  • Vendor Hardware/Software Coordination
    • Work closely with third party vendors to troubleshoot and resolve hardware and software issues.
    • Oversee hardware related concerns, including RMP130 door access systems, walkie talkies, WiFi temperature loggers, FDU installations, and printer functionality.
    • Manage customer communications via email and phone for fault reporting and inquiries.
    • Maintain accurate logs and ensure proper follow up on ServiceNow tickets.
    • C...