Job Description
Duties & Responsibilities
Customer
- Establishing the technical needs of the customer and suggesting appropriate products.
- Explaining complex technical information to customers in a way that is easily understandable.
- Following up with customers and resolving any issues that may arise.
- Keeping customers informed about new technological products.
- Compiling proposals and reports related to technical products.
- Updating records of customer communications and contact information.
- Traveling to the customer's location to talk about our product range.
- Demonstrating the technical features and benefits of our products.
- Advising customers on technology upgrades and related products.
Team Planning
- Joint responsibility with management for development, implementation, and management at the account level of the Company's category management framewo...