Technical Help Desk Specialist — Connectivity & Ticketing

Exceed HR and Recruitment is looking for a Help Desk Support Technician in Somerset West. The role involves providing first-line and second-line technical support, managing support tickets, and ensuring clear communication with clients. Candidates should have 1-3 years of experience in a Service Desk environment, strong troubleshooting skills, and familiarity with tools such as ManageEngine and 3CX. This position offers an opportunity to work in a structured support environment and apply attention to detail in documentation.
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