Job Description
Technical Operations Engineer (3rd Line)
Spherica – Birmingham, England, United Kingdom
Base pay range: £40‑£45K pa DOE (dependent on skills and experience)
Shift Pattern & Working Hours
24/7/365 service with bank holidays. 12‑hour shifts: 7am‑7pm (Day Shift) and 7pm‑7am (Night Shift). DuPont 4‑week rolling rota: 4 Nights / 3 Days Off, 3 Days / 1 Day Off, 3 Nights / 3 Days Off, 4 Days / 7 Days Off.
Location
Remote – travel to client sites may be required.
Start Date
Q1 2026
Role Overview
We are an Automation and Innovation IT Managed Service Provider. As a 3rd Line Technical Support Engineer (Technical Operations Engineer), you will be part of a 24/7 operational team working under the DuPont shift pattern, ensuring uninterrupted support and coverage for our clients. This role involves overseeing technical operations, maintaining relationships with high‑profile clients, and ensuring best prac...