Job Description
We are looking for a highly skilled Technical Project Engineer to lead end-to-end implementation of customer communication platforms (CCaaS and UCaaS). In this role, you will manage full-cycle onboarding projects, configure and deploy communication systems, support technical integrations, and ensure a seamless go-live experience for clients. You will act as the primary implementation owner, bridging technical execution with strong client-facing communication and project delivery discipline.
If you enjoy solving implementation challenges, working with communication platforms, and managing client-facing technical deployments from start to finish, this role is for you.
Duties and Responsibilities
- Lead full-cycle implementation projects (typically 30–90 days) from kickoff through go-live and hypercare
- Own and manage 1–2 concurrent client implementations depending on workload
- Conduct project scoping, requirements gathering, and solu...