Job Description
REPORTING STRUCTURE
Reports to (Title)
Manager, Technical Quality
Manager One Removed (Title)
Sr. Quality Manager NOAM
Direct Reports
None
Key Relationships
Customer Service, Quality, Product Management, Manufacturing, Packaging, Regulatory, Transportation, Sales, Technical Service
ROLE PURPOSE
The technical quality team provides information and documentation to internal and external customers, responding to quality related customer requests, customer specification negotiations, maintaining quality related documentation, and facilitating the resolution of quality issues. Interacting with a range of different stakeholders to achieve alignment with customer requirements, company standards, and quality related regulatory compliance. This role is customer facing requiring strong communication skills, attention to details, and ability to multitask to help drive the company’s strategy for...