Job Description
Information Technology
Full Time
Position Description
As a member of our Technical Server Support team, you will provide technical assistance for Reynolds application servers and related computer equipment, including electronic document management systems and customer-facing kiosks. Support is provided 24/7, primarily by phone, to both customers and Reynolds field technicians.nIn this role, you will develop and maintain a strong level of technical expertise in server hardware, Linux, and proprietary software, while also evaluating new technologies. You will have the opportunity to recommend improvements to existing documentation and systems to enhance reliability. Responsibilities also include supporting and repairing internal production servers in company data centers, as well as QA and testing environments across the organization.nPreferred qualificationsn-Experience supporting application servers is a plus, but not requiredn-Previous customer service or field servi...
Full Time
Position Description
As a member of our Technical Server Support team, you will provide technical assistance for Reynolds application servers and related computer equipment, including electronic document management systems and customer-facing kiosks. Support is provided 24/7, primarily by phone, to both customers and Reynolds field technicians.nIn this role, you will develop and maintain a strong level of technical expertise in server hardware, Linux, and proprietary software, while also evaluating new technologies. You will have the opportunity to recommend improvements to existing documentation and systems to enhance reliability. Responsibilities also include supporting and repairing internal production servers in company data centers, as well as QA and testing environments across the organization.nPreferred qualificationsn-Experience supporting application servers is a plus, but not requiredn-Previous customer service or field servi...